A recent study indicates that Generation Z’s online habits are evolving, with social media now taking precedence over search engines for discovering products, posing a challenge to conventional marketing approaches.
Key Points:
- Gen Z is moving away from traditional search engines for finding products.
- Social media platforms are becoming essential for engaging younger audiences.
- Authenticity and content driven by community are increasingly vital in marketing strategies aimed at Gen Z.
A new report from Reddit, in partnership with GWI and AmbassCo, explores the changing search behaviors of Generation Z consumers.
The research involved over 3,000 internet users from the UK, US, and Germany, revealing notable shifts in how young individuals find and research products online.
Here’s a summary of the main findings and their implications for marketers.
Decline In Traditional Search
The research indicated that Generation Z utilizes search engines less frequently to discover new brands and products.
This is due to their distinct online shopping habits; they show less interest in seeking expert reviews or dedicating significant time to product searches.
Additionally, they experience frustrations with the mobile usability and complicated interfaces of conventional search platforms.
As a result, traditional SEO tactics may not be effective in engaging younger consumers.
Key points
Businesses aiming to connect with Gen Z may need to adopt new strategies rather than solely relying on visibility through Google and other search engines.
Growth of Social Media Discovery
Gen Z is increasingly turning to social media for discovering new brands and products.

Research indicates that since 2018, Gen Z has utilized social media for product discovery 36% more often.
This shift is influencing how young consumers shop online. Rather than actively searching for items, they anticipate brands will show up in their social media feeds.

As a result, companies targeting younger audiences must prioritize their presence on social media.
Key Points
To effectively market to Gen Z, businesses should concentrate on two primary objectives:
- Increase the frequency of your content appearing in social media feeds.
- Develop posts that encourage sharing and engagement.
Businesses aiming to connect with Gen Z may need to adopt new strategies rather than solely relying on visibility through Google and other search engines.
Skepticism Towards Influencer Marketing
Despite the rise in product discovery via social media, the report reveals that Gen Z tends to trust social media influencers less.
These young shoppers are often skeptical of sponsored posts or products promoted by influencers.
Instead, they prefer information from sources that feel more authentic, typically coming from everyday individuals within online communities.
Key Points
Due to this skepticism, companies need to prioritize authenticity and trust-building when attempting to improve their search rankings or create advertisements.
Effective strategies to engage these young consumers may include utilizing content generated by regular users, promoting genuine product reviews, and fostering real conversations within online communities.
Challenges with Current Search Experiences
The research highlights that many individuals are dissatisfied with the current functionality of search engines.

Over 60% of respondents desire more reliable search results, and nearly half find sifting through multiple pages of results frustrating.
Gen Z, in particular, is troubled by misleading information and unreliable reviews.
Key Points
Companies aiming to connect with Gen Z may need to explore new strategies beyond merely enhancing their visibility on Google and other search engines.
Reddit: A Trusted Resource
The report indicates that Gen Z regards Reddit as a reliable platform for product inquiries—ranking it as their third most trusted source, following friends and family and review sites.

Young users appreciate Reddit for its community-driven nature and its ability to provide specific answers to questions, making it feel more authentic.It’s important to mention that this report originates from Reddit, which likely affected its recommendation of its own platform.
Key Points
Businesses should concentrate on engaging with smaller, niche online communities that are popular among Gen Z.
This could involve Reddit or any similar forum.
Why We Cares?
As young individuals alter their methods of seeking information online, this research provides valuable insights for businesses aiming to engage with upcoming consumers.
Key points to note:
- The use of traditional search engines is decreasing among Generation Z.
- Social media is becoming more essential for discovering products.
- There is a rising doubt regarding influencer marketing.
- Present search experiences frequently do not fulfill user expectations.
- Community-driven platforms such as Reddit are becoming more trusted.